Entries by Bonnie Biafore

Including Lessons Learned in a Closeout Report

Capturing lessons learned thoughtfully in a closeout report is important and often overlooked. Here are lessons learned to include in your closeout report: Project successes and issues: Highlight what went well and any issues experienced to inform future project managers. Keep to the facts. Don’t share personal opinions. Avoid names. The individuals involved won’t necessarily […]

What Do I Do When My Sponsor is Also My Customer?

An engaged sponsor who doubles as your primary customer has pros and cons. Here are a few tips for handling this situation: Prioritize the triple constraints. A combined sponsor/customer makes it easier to prioritize time, cost and scope. While you should strive to meet all three constraints, your job will be easier when you understand […]

Identifying the right people to provide requirements

Having the right resources to identify requirements gets your project off to a great start.  Here are 4 steps that can help: Identity the right stakeholder groups. Identify the various stakeholder groups that will be impacted by the new product or solution. Which ones are right? The ones that will be impacted by the new […]

Managing a project during a pandemic

Managing projects is rarely easy. Managing during a pandemic is another matter!  Here are four actions that can help: Soft skills first! It’s time to highlight your soft skills.  Touch base with each team member to determine their ability to perform.  Based on their circumstances, you may need to adjust their availability upward or downward […]

Picking the Right Tool for Effective Communication

Effective communication content is critical for project managers, but so is the tool you use to send your messages. Here are tool guidelines based on the intent of your communication: Email is appropriate for repeatable and expected messages such as status reporting or scheduling meetings. Because recipients can’t use factors like the voice inflection to […]