Developing a Productive Project Culture

A productive cultural environment is critical to delivering successful project outcomes. Here are tips for managing a productive project culture whether your project has a unique culture or is an extension of your organization’s culture.

Plan cultural development tasks. Effective project culture doesn’t happen by accident. The best project managers are purposeful about developing a positive culture: constructive ways to make decisions, defining your authority, and defining your technical team leaders’ responsibilities. Building a common understanding of how you will communicate with each other is a fundamental cultural requirement. This takes more effort than most people realize. Vendor personnel might need to adjust their habits and expectations for your project. Employees from different offices or countries might need to adjust.

Plan for tasks to bring your team together and ensure cultural expectations are aligned. While people are adjusting their cultural expectations, spend time to help them smoothly integrate with your project.

Get feedback. Cultural transitions might be difficult for team members. Even when they may appear to be working well, they may struggle working within your team’s expectations. Ask for and carefully review feedback regarding your project culture. Listen carefully and offer help if you have any doubts about their comfort level.

Focus on positive intent. You may find team members’ cultural expectations differ from your own. Don’t dismiss their expectations as wrong or incongruent. Instead, focus on the positive intent of their cultural norms. Learn what they hope to achieve through their cultural habits. Ask team members whether they see difficulties or risks in the cultural elements you put in place. This helps build deeper understanding and make team harmony easier to achieve.

Be flexible and consistent. Team members work best when they feel understood and appreciated. The best results come from being flexible to accommodate individual needs, while being consistent working with your full team. Say a team member has different expectations about their involvement in decision making. You can speak with them ahead of time one-on-one, while involving the entire team in the decision after that conversation. The individual’s expectations are met, while the team sees a consistent approach to making decisions.

Review your results. Once you bring together your project culture, don’t lose focus on it. Your culture will be challenged by the stresses of project highs and lows. Work with your team and adjust to meet the perceived needs of your team members. Spend extra time collecting opinions or provide more assurance to hard working team members – it can help you maintain your team’s effectiveness.

For more about corporate culture, check out Sara Canaday’s Organizational Culture course.